RAINS

Lindsay Yarrow

3 days ago

We had such an amazing, over-the-top experience at this store. Sara went above and beyond to make sure we received our purchase before leaving the city. She even personally went to the warehouse and delivered it to our hotel. We were honestly blown away by this level of care and service—it’s not something you see very often anymore. Truly exceptional. Well done to a young professional who clearly takes great pride in her work!

Mirielle Maor

a year ago

My brother and I came in yesterday to get him a backpack-he has been to other locations, but couldn’t get himself to buy what he needed. Stephanie was the sales human that day and her patience and explanation for every product was so helpful! Thank you!

Robin Hanerfeld

9 months ago

Bought items for an upcoming trip to Iceland. Nice products and outstanding customer service from Jacoby and Tomas. They were both so patient w me, will return again.

Daniel Maor

a year ago

I had an outstanding shopping experience at RAINS, all thanks to Stephanie! She went above and beyond to help me find the perfect Backpack and Anorak Jacket for the new season, making the entire experience both seamless and enjoyable. Stephanie was incredibly patient, knowledgeable, and attentive, taking the time to walk me through the different styles, materials, and features. She carefully explained the durability and functionality of the new Micro Box Backpack, which is not only sleek and modern but also practical with its structured design and waterproof fabric—exactly what I was looking for! She also helped me pick out the Anorak Jacket, ensuring I got the perfect fit and color. Her insights on the jacket’s lightweight feel, breathability, and weather resistance made my decision easy. It was clear she knew the products inside and out, and her enthusiasm made my purchase even more exciting! Stephanie truly provided an amazing and memorable experience. Her exceptional customer service and passion for the RAINS brand stood out, and I’ll definitely be coming back for future purchases. If you’re shopping at RAINS, make sure to ask for Stephanie—she’s the best!

Luis Mercedes Winter

a year ago

The jacket fits so well and I love this transparent color Mist. The two people that helped me were so kind! One of them had super fun, colorful nails and the other had really cool glasses and a fun haircut. I’d recommend the products and the customer service was fantastic too. Happy to have stumbled about this place on a rainy day.

C S

7 months ago

I had such a pleasant experience at this location! Sara was very helpful, knowledgeable, and fashionable. There was a gentleman that helped as well, but I did not catch his name. I was shown the features of each bag I inquired about. Quick, easy, enjoyable experience.